Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your pay
- The majority of Telephone switchboard operators earn a salary between R3 956 and R14 028 per month in 2024.
- A monthly wage for entry-level Telephone switchboard operators ranges from R3 956 to R7 574.
- After gaining 5 years of work experience, their income will be between R4 685 and R9 405 per month.
Duties and tasks
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
